Two-way communication
myMSP can both send and receive different types of messages such as SMS, MMS and email. Using a virtual number, messages can be threaded, i.e. outgoing and incoming messages can be connected together as a conversation.

SMS
myMSP can direct an incoming SMS to your inbox using a keyword (prefix) placed first in the message. You decide which prefix to use. If you want the recipient to reply direct to your SMS without giving a prefix, we recommend using a virtual number. A virtual number is reserved for your account and if you are set as the sender the recipient can reply to your SMS in the same way they would reply to a normal SMS sent from a mobile phone. It is also possible to combine a prefix and a virtual number to create a unique ID.

MMS
If you want to receive images, films or sound files, incoming MMS is a good alternative. Unfortunately, MMS cannot be threaded, but if the sender gives a keyword first in the text, or a header, myMSP can place the MMS in specific inboxes.

E-mail
An incoming SMS can be forwarded as email to an address specified in advance. The format of the email can be adapted according to your requirements. If forwarding is used together with our M2SMS or OMS it is possible to reply to an incoming SMS directly from an email program such as Outlook.